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FAQ
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Can I book a single class or do I have to book the whole term?We offer a FREE trial class. That way you can experience our classes and decide if this is something your child or you would enjoy. After the trial class you can decide if you wish to enroll for the remainder of the term.
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How do I book?Just click on any of the BOOK NOW buttons and follow the prompts. You can also click on 'Enrollment Form' in the main menu. Alternatively you can email us directly and we will take it from there.
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What do I need to bring?Nothing. All the materials are provided along with an apron to protect the clothing. We also have a change room where you or your child can change in to something more comfortable, that you don't mind getting messy in.
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What is your COVID protocol?We are a registered COVID safe business. As such we have a deep cleaning procedure at the end of each day and a disinfection process in between our classes. Students are encouraged to only use the tools and materials allocated to them during the class, to minimise contact. Additionally we request all parents to check in using the COVID barcode and we follow all the latest guidelines provided by Health NSW.
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How do I know which class would best suit my child?Have a look at the class description provided in our 'COURSES' section. If you are still unsure, give us a call. We would love to chat to you about your child and help you decide what class might be best. Also remember, your first class is free. That gives you an opportunity to try before committing.
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My child has special needs. Can they enroll?We are a 100% inclusive environment. Everyone is welcome. You know your child the best and can be the judge if they would enjoy being in a mixed ability class. We would also be more than happy to have a chat with you and discuss any concerns you might have. Just email tamara@creativeark.com.au
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How do I pay? How do I claim my 'Creative Kids Voucher'?Once you submit the Enrolment Form we will calculate the cost, based on the number of weeks left in the term. You can deposit the money in to our account or pay at the school using your card. If you wish to claim your Creative Kids voucher, just send us the voucher code along with your child’s date of birth. Once we clear the voucher we will invoice you with the outstanding amount.
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